Shipping information

Availability and cost

Enter your delivery address at checkout to see the shipping methods, costs, and destinations currently available for your order. If checkout does not offer a method for an address, we cannot accept delivery to that destination.

Processing and delivery estimates

Any processing or delivery window shown at checkout is an estimate, not a guaranteed arrival date. Timing can vary by product, destination, carrier, customs processing, severe weather, and other conditions outside our control.

If timing is important, contact us before ordering and include the product and destination country or postal code.

Tracking

When tracking is available, it is sent to the email address used for the order after the carrier accepts the shipment. Carrier scans can take time to appear.

International orders

Customers are responsible for any import duties, taxes, brokerage charges, or customs fees assessed by the destination country unless checkout expressly states otherwise.

Problems with a shipment

For a damaged, missing, or incorrectly delivered order, email support@autivara.com with your order number and relevant photos or tracking details. We will review the order and explain the available resolution.